Compare and Contrast the theme of Good verse Evil in the two short Essay

Compare and Contrast the theme of Good verse Evil in the two short stories Barn Burning by William Faulkner and good Old Country People by Flannery O'Connor - Essay Example In both these stories, there is a struggle between good and evil but the outcome of the struggles differ from one another. The story Barn Burning is about the youngest son, Sartoris Snopess struggle of trying to do what is right for his family, against the wishes of his own father, Abner Snopes during the post Civil War period. Sartoris or Sartys wish to keep his family together is tested in the beginning of the story itself. When his father Abner was charged for arson, he knows that his father is wrong. But, Abner by constantly reminding him of the importance of family elicits a favorable response from him. He tells Sarty, "You got to learn to stick to your own blood or you aint going to have any blood to stick to you." (Faulkner). That is, Abner instills in Sarty that only if an individual is loyal to the family, even if it is right or wrong, he will in turn get familys help in needy times. But, in the course of the story Sarty feels an aversion towards his father because of his wrongs and violent behavior. Abner exhibits violence towards Sarty and also others who questions his authority. Sarty descri bes his father as: "There was something about his wolf-like independence" (Faulkner). So, the whole family including Sarty and his sisters dislike him. The main theme of Barn Burning is Sartys desire to stand by good and fight the evil which is represented by his wicked father. That is, when his father was bent on burning down Major de Spains barn, Sarty reveals to him about his fathers intentions, thereby leading to his fathers death and victory of good over evil. The theme of good verse evil is depicted in the story through Sarty’s struggle between loyalty for his family and morality. Similarly, the story Good Country People presents the theme of good verse evil. The protagonist of the story, Hulga is a thirty two year old woman. She had lost one leg in an accident

Health and Social Care Essay Example for Free

Health and Social Care Essay We acknowledge with sincere thanks the many people who gave generously of their time to help us with this work. We particularly appreciate the expertise and advice o? ered by Arnon Bentovim, Richard Velleman, Lorna Templeton, Carolyn Davies and Sheena Prentice. The work has been funded by the Department for Education and we thank sta? in the department, particularly Jenny Gray who supported us throughout the work with her interest and valuable comments. The work was assisted by an advisory group whose membership was: Isabella Craig and Jenny Gray (Department for Education); Christine Humphrey (Department of Health) and Sian Rees (NICE); Arnon Bentovim (consultant child and adolescent psychiatrist at the Great Ormond Street Hospital for Children and the Tavistock Clinic); Marian Brandon (reader in social work, University of East Anglia); Carolyn Davies  (research advisor, Institute of Education, University of London); Jo Fox (social work consultant, Child-Centred Practice); David Jones (consultant child and family psychiatrist, Department of Psychiatry; University of Oxford); Sue McGaw (specialist in learning disabilities, Cornwall Partnership Trust); Sheena Prentice (specialist midwife in substance misuse, Nottingham City PCT); Wendy Rose (The Open University); Lorna Templeton (manager of the Alcohol, Drugs and the Family Research Programme, University of Bath); and Richard Velleman (University of Bath and director of development and research, Avon and Wiltshire Mental Health Partnership NHS Trust). Introduction This second edition of Children’s Needs – Parenting Capacity provides an update on the impact of parental problems, such as substance misuse, domestic violence, learning disability and mental illness, on children’s welfare. Research, and in particular the biennial overview reports of serious case reviews (Brandon et al 2008; 2009; 2010), have continued to emphasise the importance of understanding and acting on concerns about children’s safety and welfare when living in households where these types of parental problems are present. Almost three quarters of the children in both this and the 2003-05 study had been living with past or current domestic violence and or parental mental ill health and or substance misuse – often in combination. (Brandon et al 2010, p. 112) These concerns were very similar to those that prompted the ? rst edition of this book, which was commissioned following the emergence of these themes from the Department of Health’s programme of child protection research studies (Department of Health 1995a). These studies had demonstrated that a high level of parental mental illness, problem alcohol and drug abuse and domestic violence were present in families of children who become involved in the child protection system. Research context The 2010 Government statistics for England demonstrate that, as in the 1990s, only a very small proportion of children referred to children’s social care become the subject of a child protection plan (Department for Education 2010b). However, the types of parental problems outlined above are not con? ned to families where a child is the subject of a child protection plan (Brandon et al. 2008, 2009, 2010; Rose and Barnes 2008). In many families children’s health and development are being a? ected by the di? culties their parents are experiencing. The ? ndings from research, however, suggest that services are not always forthcoming. Practically a quarter of referrals to children’s social care resulted in no action being taken (Cleaver and Walker with Meadows 2004). Lord Laming’s progress report (2009) also expressed concerns that referrals to children’s services from other professionals did not always lead to an initial assessment and that ‘much more needs to be done to ensure that the services are as e? ective as possible at working together to achieve positive outcomes for children’ (Lord Laming 2009, p. 9, paragraph 1. 1). Practitioners’ fear of failing to identify a child in need of protection is also a factor driving up the numbers of referrals to children’s social care services which result in no provision of help. ‘This is creating a skewed system that is paying so much attention to identifying cases of abuse 2 Children’s Needs – Parenting Capacity and neglect that it is draining time and resource away from families’ (Munro 2010, p. 6). Munro’s Interim Report (2011) draws attention once again to the highly traumatic experience for children and families who are drawn into the Child Protection system where maltreatment is not found, which leaves them with a fear of asking for help in the future. A ? nding which was identi? ed by earlier research on child protection (Cleaver and Freeman 1995). Evidence from the 1995 child protection research (Department of Health 1995a) indicated that when parents have problems of their own, these may adversely a? ect their capacity to respond to the needs of their children. For example, Cleaver and Freeman (1995) found in their study of suspected child abuse that in more than half of the cases, families were experiencing a number of problems including mental illness or learning disability, problem drinking and drug use, or domestic violence. A similar picture of the di? culties facing families who have been referred to children’s social care services emerges from more recent research (Cleaver and Walker with Meadows 2004). It is estimated that there are 120,000 families experiencing multiple problems, including poor mental health, alcohol and drug misuse, and domestic violence. ‘Over a third of these families have children subject to child protection procedures’ (Munro 2011, p. 30, paragraph 2. 30). Children’s services have the task of identifying children who may need additional services in order to improve their well-being as relating to their: (a) physical and mental health and emotional well-being; (b) protection from harm and neglect; (c) education, training and recreation; (d) the contribution made by them to society; and (e) social and economic well-being. (Section 10(2) of the Children Act 2004) The Common Assessment Framework (Children’s Workforce Development Council 2010) and the Assessment Framework (Department of Health et al. 2000) enable frontline professionals working with children to gain an holistic picture of the child’s world and identify more easily the di? culties children and families may be experiencing. Although research suggests that social workers (Cleaver et al. 2007) and health professionals are equipped to recognise and respond to indications that a child is being, or is likely to be, abused or neglected, there is less evidence in relation to teachers and the police (Daniel et al. 2009). The identi? cation of children’s needs may have improved, but understanding how parental mental illness, learning disabilities, substance misuse and domestic violence a? ect children and families still requires more attention. For example, a small in-depth study found less than half (46%) of the managers in children’s social care, health and the police rated as ‘good’ their understanding of the impact on children of parental substance misuse, although this rose to 61% in relation to the impact of domestic violence (Cleaver et al. 2007). The need for more training on assessing the likelihood of harm to children of parental drug and alcohol misuse.

USA: Geography and Cultural Features

USA: Geography and Cultural Features Introduction The United States is one of the single most greatest countries in the world. Our relationship with this country is we all live in the United States. One interesting fact about this country is it has 50 states, is ranked 4th most largest country in the world by land, and 3rd by its population. Physical Features and Agriculture The official name of this country is the United States of America and it is the name of all the 50 states as one. It is located in the continent North America and the bordering countries are Mexico, Alaska, and Canada. The area of the United States is 3.797 square miles. The ratio of the United States compared to the United States is 1:1. The U.S. has one of the most significant   economic markets in the whole planet. Our country is in the top three importers and exporters. Billions of dollars of goods help support thousands of jobs. The United Statess landforms are the Rocky Mountains, the Appalachian Mountains, the Mississippi River, Mississippi Tributaries, the great lakes, Great Lake Ontario, Great Lake Superior, Great Lake Huron, Great Lake Erie, Great Lake Michigan, and much more. Natural resources in the United States are natural gas, iron, coal, uranium, copper, phosphates, silver, gold, mercury, zinc, lead, nickel, petroleum, bauxite, potash, molybdenum, and much more. Our countrys climate is summer are tropical and warm in the plains and in the southern states, while the southwest are extremely hot and scorching dry. All of this information is important because it tells us what natural resources are in the U.S., what the weather is like,information about the United Statess economics, what landforms are in the country, what other countries are nearby, how big this country is, and how many states are in it. Cultural Features The official language of the United States is English. Some events and holidays celebrate in the U.S. are Christmas Day, Thanksgiving, Halloween, New Years, 4th of July, Easter, Martin Luther King Jr. Day, Presidents Day, Labor Day, Veterans Day, Valentines Day, Columbus Day, and Memorial Day. Education in the United States is free and children start school around the age of 3 to 5. Recreational areas in our country are national forests, national parks, national monuments, national wilderness zones, and more. Diets in the U.S. arent very healthy because most of the population eats oily and sugary foods. In addition, less than 10% of the United States eats vegetables and healthy foods. U.S. cuisine is basically mixed with European colonization cuisine. The culture of the United States is different and interesting from other cultures because it is a mix of different cultures to make one culture. This is important because it tells us what the people in the United States celebrate, eat, what their education is like, and what language they speak. Conclusion The United States of America is one of the best and most interesting countries on the planet. Anyone reading this would find out that the the U.S. celebrates many holidays. Something interesting someone would find out about our country would be the United States is ranked 3rd in the world by population. In conclusion, the Unites States is one of the most extraordinary countries in the world.

Employee Morale After Downsizing Essay -- essays research papers fc

Employee Morale After Downsizing   Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Downsizing has become a significant idea in today's economy and maintaining the trust of employees when something like this takes place has also become very serious business (Brockner, Konovsky, Cooper-Schneider, Folger, Martin, & Bies, 1994). The question is not whether a company should downsize their employees but how to do the downsizing properly so that as few employees as possible are injured (Brockner, Konovsky, Cooper-Schneider, Folger, Martin, & Bies, 1994). There are several ways that companies can downsize that will help retain much of the loyalty of the workers that remain (Brockner, Konovsky, Cooper-Schneider, Folger, Martin, & Bies, 1994). Companies who downsize through attrition and buyouts, those companies that work to help downsized employees find new jobs, and companies that are willing to provide outplacement services to those individuals often end up in positions that are much better than companies that simply fire workers due to downsizing (Brockner, Konovsky, Cooper-Schneider, Folger, Martin, & Bies, 1994). These companies who show that they care about the workers that they have to remove through downsizing have a much greater chance of retaining a lot of the loyalty originally given to them by the workers that survived the downsizing (Brockner, Konovsky, Cooper-Schneider, Folger, Martin, & Bies, 1994). Trust is a very important asset for these companies but it is very difficult to achieve and just as difficult to hold on to (Brockner, Konovsky, Cooper-Schneider, Folger, Martin, & Bies, 1994). If companies are willing to downsize in a way that is considered to be very humane by many of the workers these companies will fare better in the long-term than companies who perceive workers as disposable (Brockner, Konovsky, Cooper-Schneider, Folger, Martin, & Bies, 1994). Late in the 1970s, companies began to downsize workers (Brockner, Konovsky, Cooper-Schneider, Folger, Martin, & Bies, 1994). They did this in order to improve the bottom line and also to cut many of their costs (Brockner, Konovsky, Cooper-Schneider, Folger, Martin, & Bies, 1994). Even though some companies today are making record profits they carry on this idea that they must be as lean as they possibly can in order to compete (Brockner, Konovsky,... ...tional Forms? Organizational Science, 4, i-vi Davidow W.H. & Malone, M.S. (1992). The Virtual Corporation. New York: HarperCollins. Hirschhorn, L. & Gilmore, T. (1992). The New Boundaries of the 'Boundaryless' Company. Harvard Business Review, 70: 104-115. HR Paints a Bleak Portrait of Downsizing Survivors. (1993). HR Focus, 70, 24. If You Are Going to Downsize, Says U.S. Labor Secretary Robert Reich, Do It Gently. Interview, (1996). Sales & Marketing Management, 148, 118-123. Kets de Vries M.F.R. & Balazs, K. (1997). The Downside of Downsizing. Human Relations, 50, 11-50. Kozlowski, S.W., Chao, G.T., Smith, E.M., & Hedlund, J. (1993). Organizational Downsizing: Strategies, Interventions, and Research Implications. In C.L. Cooper and I.T. Robertson, eds., International Review of Industrial and Organizational Psychology. New York: Wiley, 262-332. Mishra, A.K. (1996). Organizational Responses to Crisis: The Centrality of Trust. In R.M. Kramer and T.R. Tyler, eds., Trust in Organizations.' Frontiers of Theory and Research. Thousand Oaks, California: Sage, 261-287 New York Times Special Report: The Downsizing of America. (1996). New York: Random House, 5.

Journey always change the people involved Essay

Journey is a movement from one place to another. Journeys have many different obstacles and challenges. Journey can either be physical, inner, imaginative and emotional. Most journeys have a purpose. The concept has been described by composers in the text ‘beneath clouds’, directed by Ivan Sen and ‘journey to freedom’, a recount by Hai Van Nguyen. In beneath clouds, Ivan Sen examines the physical and inner journey of the two main characters Lena and Vaughn. Ivan sen brings out the conflict between aboriginal and white people, as well as problems affecting both communities. In journey to freedom’, the narrator shows the different experiences and conflicts of her family, who fled from Vietnam on fishing boat in hopes for a better future. The narrator links her experiences to the situation in Australia. Both texts show the different aspects of journey through different film techniques, language, settings, symbols and dialogue. Both characters in beneath clouds are aboriginal descent and Lena is fair-skinned Australian girl who lives with her aboriginal mother and brother in a small country town. She feels that there are no life choices for her there, other than teenage pregnancy and unemployment. Vaughn is an angry aboriginal teenage boy who’s living in a minimum-security prison in a western NSW. Vaughn is hardened by his experience of the world. Vaughn feels that as an aboriginal young person, he has been victimised by white Australians. They meet on the road to Sydney. The journey brings them together. They are both searching for a purpose in life and trying to find a sense of belonging. In journey to freedom the concept of physical and inner journey, is shown through the challenges and hardships the family had to face their journey to freedom. They travelled from Vietnam to Malaysia in hopes for a better future, and ended up in a refugee camp, where they faced many challenges till eventually they were allowed in Australia. The texts shows how the journey wasn’t easy, were difficult and choices had to be made. Their journey was challenging and fear affected t heir attitudes with a new feeling of hope when a new life in their dream country was offered. These experiences made the way for her to develop a new attitude and compassion for the refugees in Australia. The hardships allowed her to maintain her understanding of the world. The settings in beneath clouds, the physical environment changes to reflect  the changing emotions of the characters. Their journey takes them through different settings – from the desert and dry lands to train trucks and cities. The settings changed constantly to reflect the changing emotions of the characters. The dead butterfly symbolises the worthless of her life, and her neat room shows what Lena is searching for. In journey to freedom, a recount gives a detailed series of events explained to show the experience of her family during their journey. The reader is able to imagine and develop an understanding and obstacles written by the narrator. It has enhanced our understanding of the world around them as well as develops an awareness of the current problems. Journey change the people involved as seen in the characters of the two texts. In beneath clouds, the journey of Lena and Vaughn is a journey to get accepted in their community/society. Lie is a journey that we all make and it could be a search for love or freedom as in journey to freedom. Along the way life is a journey filled with decisions and choices. Lena and Vaughn had an aim in their physical and inner journey, Lena outgrows her hatred towards aboriginals and Vaughn has a better understanding of the world and his attitude towards all white people changes. The narrator in journey to freedom gets what she wanted after she was granted entre in Australia. Her journey has altered her perceptions of the world around them. To conclude, through a variety of film techniques and languages, the composers of the two texts have shown how journey always change the people involved.

A Day in the Life of Fahad

Beep, beep, beep, beep â€Å"Oh man, is it 7.30 am already† is what I say to myself in the early morning of an average school day. During an average school morning, I look, talk and walk like a tramp. At 7.45 am I walk into the bathroom where I do my personal business such as doing my toothbrush, washing my face with soap and then either have a shower or have a bath, when I've had a shower or whatever I go to the mirror and flex my muscles and comb my hair and if I have to put some hair gel on after I've done this I put some facial cream on to stop dry skin from attacking me. When I get out the bathroom I run straight into my bedroom, I then put some spray on my body after this part of the morning I get changed into those things called a school uniform which all school pupils probably dread wearing, once I have successfully completed this I look for my shoes which I normally place beside my bed and place them into my feet and do up the shoe laces I grab my bag and motivate myself to carefully walk down the stairs and make sure I don't wake my brothers up and go into the kitchen snatch the cereal box from my mum and with a mess pour it into a plate then get the milk out of the fridge and in the same way pour it over the cereal and then just eat it like I've never eaten in my life before†¦ When that horrendous scene has gone past I say all my goodbyes and get ready for what I say an ‘assault course' because I on my way to school I go in and out of muddy areas. Every time I walk to school I have to go to the shops because I get tired and out of juice and once I've got my energy back I start walking faster and when I reach school I go straight into my form room with a big bang on the chair which shows how much effort I put into walking to school. If I get late for a lesson my best excuse is that â€Å"Miss, everyone came late to registration and when they came they all started messing around, and by the time we got our registration done, every one was already 5 minutes into their lessons.† This master excuse always works for me whenever I am late for a lesson. Today for the first 2 lessons I have English, then I have got break time, then the second 2 lessons I have Science and History and for the last 2 lessons I have got RE (full course) and Business Communication Systems. For some strange reason the first 2 lessons go awfully slow and so do the last 2 lessons. On the last lesson everyone is tired and can't wait till home time, at this time nobody talks and all you hear is tick tock tick tock and then when its time to go everyone cheers and go running to their cars or wherever they go at home time. Well for me, I go to the school gates and wait for my friends and walk up to where we all split up one of my friends goes to the left, the other friend goes right and I go straight up ahead, once I get to the shops, I would always get a packet of chewing gum and a bottle of Fanta Fruit Twist which is my best drink. When I get home my mum would prepare me a cup of tea with some biscuits, after this small feast I run back into my bedroom and get changed into something more suitable for me and go get my very thick jacket, the reason I take this jacket is because everyone is bound to get hit with a stick by the mosque teacher either for not reading properly or talking to a friend, I go mosque to read the Qur'an and learn about Islam and read Urdu too. After mosque I go to my friends house and play out till about 8.00 pm when I get back from my friends house I come home and eat some chappatees and some drink to go with it. During my food time I watch some TV and its normally Eastenders. I then go upstairs and do all my school homework. After this I get changed into my night-clothes and go to sleep. Beep, beep, beep, beep â€Å"Oh man, is it 7.30 am already.† If you think about school, it's like a test, if you get it all wrong then you won't get a good job, if not that then you'll get nothing at all. So you have to accept getting up early and doing the best you can at every thing even if you don't like it.

Cules son las consecuencias de un I-275 en la visa

Cules son las consecuencias de un I-275 en la visa Si un oficial de Inmigracià ³n de la CBP (Policà ­a de Fronteras y Aduanas) escribe sobre una visa I-275 e impide el ingreso a Estados Unidos esto es lo que ha tenido lugar: Se permite una retirada de la peticià ³n de ingreso y se produce el regreso inmediato al lugar de origen.La visa queda cancelada formalmente. Cunto sucede esta situacià ³n Puede suceder en casos muy distintos, como por ejemplo: La visa ya est cancelada, pero no formalmente y su titular no lo sabe y por eso vuelve a viajar a Estados Unidos. Por ejemplo, cuando un extranjero se queda ms tiempo que el permitido la visa queda sin valor automticamente pero no se notifica. En estos casos puede que por ignorancia el titular piense que todavà ­a cuenta con un visado vlido. El oficial de inmigracià ³n en un puerto de entrada (aeropuerto, puerto o frontera terrestre) considera que la persona con la visa es inadmisible, viaja con una visa que no es la adecuada para la finalidad de su viaje o cree que la persona tiene intencià ³n de violar las condiciones de la visa. Por ejemplo, trabajar en Estados Unidos cuando no est autorizado (pero pueden ser razones muy variadas, como quedarse a vivir, casarse con una visa de turista para permanecer en el paà ­s, etc). Cun mala es la situacià ³n en los casos de I-275 (retirada de la peticià ³n de ingreso) El viaje no puede continuar, ya que no se puede ingresar a los Estados Unidos y hay que regresar al paà ­s de origen. Adems la visa queda cancelada. Sin embargo, esta es una buena opcià ³n si se compara con lo otro que puede pasar: expulsià ³n inmediata, que lleva necesariamente un castigo de cinco aà ±os de espera antes de poder volver a aplicar por una visa. Retirada de peticià ³n de ingreso o expulsià ³n automtica: circunstancias que considera el oficial de Inmigracià ³n de la CBP Permitir que un extranjero realice una retirada de la peticià ³n de ingreso es un poder de decisià ³n que corresponde exclusivamente al oficial de inmigracià ³n. En otras palabras, el extranjero no puede pedirla. A la hora de determinar si brinda a un extranjero la posibilidad de permitirle que retire su peticià ³n de ingreso tiene en consideracià ³n, entre otros, los siguientes factores: Si no se le permite ingresar debido a que es inadmisible, si es posible que esa causa se arregle fcilmente (por ejemplo, en los casos en los que el problema es que falta algà ºn documento).Si previamente se ha cometido una violacià ³n migratoria, se tiene en cuenta la gravedad de la misma. No se considera igual de grave permanecer en Estados Unidos ilegalmente por mucho tiempo que haberse quedado muy poco y por circunstancias excepcionales. En este à ºltimo caso el oficial de Inmigracià ³n podrà ­a considerar que la respuesta adecuada es permitir una retirada de la peticià ³n de ingreso.  La intencià ³n del extranjero de violar las leyes migratorias y las condiciones de la visa. Por ejemplo, si se tiene intencià ³n de casarse con un ciudadano y permanecer en EEUU cuando se llega a la frontera con una visa de turista se tendr en consideracià ³n si el error es de buena fe y producto de la ignorancia o si hay intencià ³n de violar la ley y cometer un fraude migratorio.Otro c aso es si el oficial de Inmigracià ³n considera que hay intencià ³n de trabajar con una visa que no lo permite, etc. La edad y la salud del extranjero y otras consideraciones humanitarias. Casos en los que el oficial de Inmigracià ³n decidir siempre expulsià ³n automtica Cuando se presentan documentos fraudulentos, falsos o de otra persona. Cuando se miente durante la inspeccià ³n migratoria con el fin de ocultar informacià ³n y asà ­ ingresar al paà ­s.Cuando se ha estado previamente en Estados Unidos y se ha cometido una violacià ³n migratoria grave, como por ejemplo, trabajar ilegalmente o estancias ilegales. Adems, si fueron  por un periodo grande de tiempo podrà ­a aplicar el castigo de los tres o de los diez aà ±os. Quà © hacer despuà ©s de un I-275 No se permite ingresar a Estados Unidos y habr que regresarse inmediatamente al paà ­s de origen.En ese momento la visa est cancelada Se puede solicitar a la Embajada o Consulado una nueva visa inmediatamente. En este caso llevar toda la documentacià ³n disponible, incluido el formulario I-275, donde se establece cul fue la causa por la que no se permitià ³ el ingreso. Tambià ©n llevar la declaracià ³n jurada que se firmà ³ cuando se acordà ³ retirar la peticià ³n de ingreso. Aunque no es necesario es altamente recomendable consultar con un abogado de inmigracià ³n antes de solicitar una nueva visa para asegurarse de que se sabe con exactitud la causa del problema y se resuelve. Por à ºltimo, tener en consideracià ³n que el oficial consular tiene la à ºltima palabra para decidir si aprueba la visa. Se puede solicitar, pero esto no quiere decir que la vayan a aprobar. Esto lo hay que tener en cuenta porque la cuota por la aplicacià ³n no se regresa jams, incluidos los casos en los que la visa no es aprobada. A tener en cuenta Una situacià ³n en la que I-275 acabe escrito sobre una visa puede suceder con cualquier clase de visado no inmigrante, no sà ³lo con las de turista, conocidas en algunos paà ­ses como de paseo o placer. Asimismo, puede pasar con una tarjeta de cruce (visa lser). Toma este test de respuestas mà ºltiples sobre la visa de turista para saber lo fundamental de cà ³mo solicitarla y cà ³mo conservarla. Este es un artà ­culo informativo. No es asesorà ­a legal.

Free Essays on Truth And Reconciliaton Commissions

Truth and Reconciliation Commissions Truth and Reconciliation Commissions (TRC’s) were enacted in order to determine how to appropriately deal with situations in which abuses of human rights violations have ceased, but societies are confused about how exactly to come to terms with events that took place. The main objective of these commissions is to investigate and determine how and why specific events transpired, especially in cases where people seemed to have just â€Å"vanished†. TRC’s also face the challenge of determining responsibility and assigning appropriate punishment. The forces that led people to commit such crimes must be considered. In the most serious cases, the crimes are attributable to absolutely indefensible behavior by people who knew exactly what they were doing. In other cases, crimes may have been committed by low ranking officials who were â€Å"just following orders.† Still, other crimes resulted from the effects of a heightened hysteria which can cause people to do things that they would otherwise never consider. This results in a no- win situation in which both sides are committing retaliatory crimes against one another. Reconciliation for past war crimes often results in a difficult situation. Victims of these terrible crimes find it absolutely impossible to simply forget these horrible acts and continue to live in a society where the perpetrators walk about as if nothing happened. For them, some measure, albeit any measure, of justice can likely be an important step in the healing process. However, if the victims of such crimes intend on holding everyone responsible for all crimes committed, then the result is likely to be a resurgence of emotionally charged fighting, rather than reconciliation and healing. Here strategies that combine a search for truth and justice, linked with amnesty and forgiveness are likely to be essential. Some argue against TRC’s for throwing salt in old wounds, or diggi... Free Essays on Truth And Reconciliaton Commissions Free Essays on Truth And Reconciliaton Commissions Truth and Reconciliation Commissions Truth and Reconciliation Commissions (TRC’s) were enacted in order to determine how to appropriately deal with situations in which abuses of human rights violations have ceased, but societies are confused about how exactly to come to terms with events that took place. The main objective of these commissions is to investigate and determine how and why specific events transpired, especially in cases where people seemed to have just â€Å"vanished†. TRC’s also face the challenge of determining responsibility and assigning appropriate punishment. The forces that led people to commit such crimes must be considered. In the most serious cases, the crimes are attributable to absolutely indefensible behavior by people who knew exactly what they were doing. In other cases, crimes may have been committed by low ranking officials who were â€Å"just following orders.† Still, other crimes resulted from the effects of a heightened hysteria which can cause people to do things that they would otherwise never consider. This results in a no- win situation in which both sides are committing retaliatory crimes against one another. Reconciliation for past war crimes often results in a difficult situation. Victims of these terrible crimes find it absolutely impossible to simply forget these horrible acts and continue to live in a society where the perpetrators walk about as if nothing happened. For them, some measure, albeit any measure, of justice can likely be an important step in the healing process. However, if the victims of such crimes intend on holding everyone responsible for all crimes committed, then the result is likely to be a resurgence of emotionally charged fighting, rather than reconciliation and healing. Here strategies that combine a search for truth and justice, linked with amnesty and forgiveness are likely to be essential. Some argue against TRC’s for throwing salt in old wounds, or diggi...

Journal Essay Example | Topics and Well Written Essays - 500 words - 32

Journal - Essay Example The way an individual interprets his/her existence and the different formation phases actually impacts his outlook towards the entire world in addition to the decision making styles, key interests, social activities and the overall attitude. For instance, if a person believes that everything in the universe came by itself, then such an individual will most probably project a careless attitude towards the world and people around him. I personally believe that the whole mankind and everything that resides in the universe cannot come into existence by mere chance or through big bang. Moreover, such a concept is actually the rejection of complex scientific theories. For instance, consider Newton and the law of gravity. Newton initially realized that nothing can move without a preexisting force and later he figured out that the downward movement of an apple was caused by the earth’s gravitational force. When a simple fruit cannot fall on the earth without a gravitational force then how can the entire universe be formed without a preexisting power. This substantiates the fact that in order to create something there has to be a preexisting force which causes the later events. Same is my belief that the world did not came into being all by itself, rather some already existing power caused this massive creation. Although the modern world has failed to recognize the supreme authority of the universe but I believe that someone has built this world and therefore the mankind unquestionably comes under His control which actually makes people accountable for their wrong deeds. All such believes about a preexisting force leads towards the concept of God. When initially God created us, He also gave us the direction towards living a successful and peaceful life and therefore He sent different Prophets in different era. Hence as human being one should lead the life prescribed by God through Prophets and the Holy

Being a family in Greek and Roman Mythological Period Essay

Being a family in Greek and Roman Mythological Period - Essay Example What is negative is the complexity brought about by fights within the family. This is where the rightfulness of the loyalty shown is tested (Thury and Devinney 56-7). On a deeper perspective, Jung and Freud provide extensive, reflective, and philosophical interpretations of mythology. According to Jung, myths illustrate the ongoing psychic biases of a society. They also contain symbols or images upon which the society has come to perch. Some examples of these archetypes are wise old men (which can be referred to how families see their elderly members), the great earth mother (denotes the typical women’s role of giving birth, etc.), and powerful male sky-god (demonstrates how males are seen in the society). Jung also describes the Electra complex that shows the first sexual feelings of a daughter is towards the father, thus developing hatred and jealousy towards the mother. Freud has a counterpart theory of this called the Oedipus complex that says the first sexual feelings of a male child is directed towards his mother, which results also in hatred and jealousy directed towards the rival --- the father (Bowlby 13-5). These theories are demonstrated in several myths.

Reasons for and Effects of Exercise Essay Example | Topics and Well Written Essays - 1000 words

Reasons for and Effects of Exercise - Essay Example Whatever the reasons for exercising, one thing is for sure-- people are influenced and driven by their circumstances. Every individual exercises for one or various reasons and it could be clearly seen that such effect has always has a cause. This paper will look even deeper at what causes people to exercise such as physical fitness, emotional and psychological health as well as strength and stamina. Furthermore, it will also examine the results such as healthier body, mind and emotions. With the rise of the influence of the entertainment industry among different groups of people, exercise has become a focus among many individuals. Entertainers often portray that a skinny body is more desirable to the opposite sex than a plump one so that most people desire to have the former form of body structure. Regardless of gender, people want to look thin because they are more attractive that way. However, with the fast-paced lifestyle of most people nowadays, it is really difficult to maintain a lean body because of the oil and carbohydrate contents of the fast foods available to busy people. As a result, people tend to engage more in exercise to burn the fats and stay slim. In fact, more and more exercise gurus are getting popular because of the different exercise regimens they introduce to entertainment personalities who in turn advertise them when they successfully achieve and maintain the figure they desire through such programs. Those who religiously stick to their schedules of exercise often get their desired outcomes. They do lose weight and have leaner bodies which are indeed more attractive to look at. As a result, they are able to attract the attention of the opposite sex even more than those who do not engage in exercise. Females tend to have smaller waistlines and flatter stomachs. Men on the other hand build more muscles which make them look more manly and desirable. Their big muscles make them look strong and able. In addition, they also get rid of the beer belly which is often common among older men. Therefore, it could be said that one of the reasons for exercise is to achieve a desired body and the result would be successful in the case of a person who diligently exercises. Another reason, perhaps a better and more objective logic for engaging in exercise is physical health. As mentioned earlier, people exercise to get rid of the excess and unwanted fats. Indeed, they get slimmer as a result. However, in effect, they also get stronger and healthier bodies because during the process, those who exercise sweat as a result of the physical activity. It is popularly known that when one sweats, he excretes bodily wastes and toxins that make a person unhealthy. Therefore, exercise does not only make one get thinner but healthier as well. In addition, physical exercise helps regulate the heart’s functions. When one gets tired through physical activity, his heart beats faster and therefore, indirectly, the heart is exercised. This hel ps the blood flow more smoothly as well because the fats in the veins melt as the body temperature rises. The aforementioned is the reason why most doctors recommend exercise regimens to most patients especially those who are suffering from heart problems. Such diseases are often observed among obese people. It may be rude to tell an obese patient to exercise however doctors can be wise enough to educate patients about how the heart functions and how exercise makes it become healthier. Studies show that when fats are in excess, they can cover the heart, making it difficult to pump blood. As a result, the heart is weakened and complications such as stroke and heart attack occur. However, through exercise, such health problems are

Aviation and Climate Change Essay Example | Topics and Well Written Essays - 1000 words

Aviation and Climate Change - Essay Example Due to increase in number of fights, aircraft emissions can affect climate considerably. Carbon dioxide and water do so directly, others effects like production of ozone in the troposphere, alteration of methane life time, formation of contrails and modified cirrus cloudiness, are indirect causes. The emissions that can affect stratospheric ozone i.e. nitrogen oxides, particulates and water vapors, do so indirectly by modifying chemical balance in the stratosphere. Airports growth again is directly affect the climate because expansion or growth of airport need space and may destroy the ecological balance of the place in particular and have overall impact in general. Manchester airport, which accounts for almost 8.8% of UK civil air transport movement, generates proportion of the pollution from UK aircraft. It would translate into 88,000 tones of carbon from its civil air traffic alone (Manchester Green Party briefing on Emissions charging at Manchester airport, 2nd edition, December 2003). Assessment of Cost-benefit: The ground traffic stimulated by the airport results in emission increase. Manchester airport has experienced increase of almost double number of passengers in last 10 Years, this has increased the frequency of flight to, and form Manchester with the existing felicities at the airport but due to this congestion has increased. Due to increase in air traffic Manchester airport operator experienced, increase in its income considerably. Growth in the earnings of airport was due to more landing, parking charges etc. directly and customer inflow indirectly increases the earning. In comparison to other major airports in Europe, Manchester experience little growth in terms of numbers of runways. Due to congestion, cost of flying could not be quantified directly. Now it has been increased almost to double. It has been calculated that average direct cost to the airline of every minute that an aircraft was delayed is 21.80 pound/passenger in 2002. If we calculate co st of delays for Manchester airport where average delay is around 13.1minute with 175000 flights with 23.4pound/ minute, it costs 53 million pound (http://www.caa.co.uk/docs/80/airport_data/2002annual/Table_04_1_Air_Transport_Movements_2002.pdf .). This is direct cost of congestion. Congestion and delay costs the passengers heavily. This delay and congestion cost do not include the environmental cost incurred. However, there are also indirect costs of delays. Environmental/climate impacts: Congestion also has negative environmental impact as more and more planes are forced to burn more fuel for longer as they delayed on runways or circulating around airports, leading both to increased carbon emissions, additional aeronautical noise and lower air quality for local residents. Surface congestion around airports as both passengers and staff travel to or from the airport can have similar environmental impacts as well as economic costs. These costs to three other significant environmental impacts arising from air traffic i.e., aeronautical noise, local air quality and emission of greenhouse gases affecting climate change. One of the major area where air transportation affect, is the more use of aviation fuel. It consumes almost 13% of fossil fuels used in transportation. The amount of CO2 formed from the combusting of aircraft fuel is determined by the total amount of carbon in the fuel because CO2 is an

See below Essay Example | Topics and Well Written Essays - 1250 words - 2

See below - Essay Example t-shirt, at the time of Lees’ brief kidnapping and Falconio’s permanent disappearance during a struggle with a stranger, was actually investigators’ best lead but less certain. The police, because of legal concerns, refuse to pursue this lead by acquiring samples from each of the thousands of persons of interest to it. The investigators’ second-best lead was the footage shot at a truck stop on the night Falconio vanished. Bradley Murdoch was interviewed because his appearance and match with truck video, and passed over for DNA sampling. But Murdoch provided an apparent excuse to the police and he was declared innocent. After six months, the Broome police pulled over Murdoch’s former flat mate and business partner, James Hepi. This was Taskforce Regulus’ third big break, after the t-shirt DNA and the truck stop video. As a consequence of Hepi’s arrest, the police was offered the identity of the suspected killer of Falconio. In Australia, arrest and DNA sampling powers are typically restricted by a requirement that the police have objective investigation specific justification for using force. Murdoch was deliberately avoiding the Falconio investigators, so it was doubtful that, even if they found him, they can not touch him without his consent. At the same time Hepi was a first-time informant and, moreover, had much to gain (and nothing to lose) from pointing Murdoch. Without any grounds to trust Hepi himself, Taskforce Regulus took considerable efforts to verify claims made by Hepi. But every claim proved to be off-key. According to Senior Sergeant Megan Rowe, the head of Taskforce Regulus’ intelligence cell, Murdoch was the only man not ‘eliminated’ out of the nominated by the public as men in the truck stop video, hot prospects identified by Rowe, and persons ‘of interest’ to the investigation. Hepi’s tips were of some hope, but Taskforce Regulus’ ability to lawfully take Murdoch’s DNA sample, once he was found, was in doubt.

Tourism Service Marketing Essay Example | Topics and Well Written Essays - 1250 words

Tourism Service Marketing - Essay Example These organizations are keen to embrace new technology and trends that are relevant in the market (Gordon, 1999). In this case, consumers also dictate the pricing of the goods and services. Schneider (1980) points out customers are given the first priority and dictate almost all strategies implemented in this organizations. Both support and critics have been provided for this marketing strategy. In an argument by Gordon (1999) relationship marketing strategy is e most significant strategy that would ensure an organization has a greater competitive advantage. The author defines competitive advantage as the ability of an organization to be preferable than its competitors in terms of consumer selection (Gordon, 1999). To ensure consumer selection an organization should ensure the competitors are first priority when implementing marketing and production strategies. Christopher, Payne & Ballantyne (1991) point out that this can only achieve with the relationship marketing strategy. The sa me argument is supported by Gordon (1999) who points that competitive advantage achieved through relationship marketing strategy is effective enough than any other form. The author compares relationship marketing strategy to the profit and sales oriented marketing strategy (Fielding, 2006). ... For this reason, the relationship marketing strategy is more effective is achieving competitive advantage that the profit oriented marketing strategy. In analyzing the advantages of the relationship strategy, Turner (2003) argues that the strategy captures the attention of a wide market range hence ensures sufficient income from their production of goods and services. Additionally, the strategy ensures that an organization retains a significant level of competitive advantage. Worthington & Britton (2009) also point out that the strategy makes it easier and possible for an organization to expand its market area and still be assured of a good market reception. However, Gordon (2009) points out that this strategy has negative influence in the profit retention and sales pushing of an organization. The author indicates that the profit retention marketing strategy incorporates all strategies possible to push sales (Gordon, 2009). With this strategy, an organization ensures that the target profit and sales level is ensured. With the achievement of extra profit and sales, an organization is in the best position to retain a significant competitive advantage. Turner (2003) also argues that an effective advantage is based on the internal success of an organization rather than its marketing abilities. In analyzing the marketing strategy of Costa Coffee, the organization uses relationship marketing strategy (Fielding, 2006). Since its creation in the United Kingdom the organization has been successful across Europe and the some parts of Africa (Worthington & Britton, 2009). As a hotel organization the organization focuses on effective pricing, hospitality and service provision, quality production of goods and

Aviation and Climate Change Essay Example | Topics and Well Written Essays - 1000 words

Aviation and Climate Change - Essay Example Due to increase in number of fights, aircraft emissions can affect climate considerably. Carbon dioxide and water do so directly, others effects like production of ozone in the troposphere, alteration of methane life time, formation of contrails and modified cirrus cloudiness, are indirect causes. The emissions that can affect stratospheric ozone i.e. nitrogen oxides, particulates and water vapors, do so indirectly by modifying chemical balance in the stratosphere. Airports growth again is directly affect the climate because expansion or growth of airport need space and may destroy the ecological balance of the place in particular and have overall impact in general. Manchester airport, which accounts for almost 8.8% of UK civil air transport movement, generates proportion of the pollution from UK aircraft. It would translate into 88,000 tones of carbon from its civil air traffic alone (Manchester Green Party briefing on Emissions charging at Manchester airport, 2nd edition, December 2003). Assessment of Cost-benefit: The ground traffic stimulated by the airport results in emission increase. Manchester airport has experienced increase of almost double number of passengers in last 10 Years, this has increased the frequency of flight to, and form Manchester with the existing felicities at the airport but due to this congestion has increased. Due to increase in air traffic Manchester airport operator experienced, increase in its income considerably. Growth in the earnings of airport was due to more landing, parking charges etc. directly and customer inflow indirectly increases the earning. In comparison to other major airports in Europe, Manchester experience little growth in terms of numbers of runways. Due to congestion, cost of flying could not be quantified directly. Now it has been increased almost to double. It has been calculated that average direct cost to the airline of every minute that an aircraft was delayed is 21.80 pound/passenger in 2002. If we calculate co st of delays for Manchester airport where average delay is around 13.1minute with 175000 flights with 23.4pound/ minute, it costs 53 million pound (http://www.caa.co.uk/docs/80/airport_data/2002annual/Table_04_1_Air_Transport_Movements_2002.pdf .). This is direct cost of congestion. Congestion and delay costs the passengers heavily. This delay and congestion cost do not include the environmental cost incurred. However, there are also indirect costs of delays. Environmental/climate impacts: Congestion also has negative environmental impact as more and more planes are forced to burn more fuel for longer as they delayed on runways or circulating around airports, leading both to increased carbon emissions, additional aeronautical noise and lower air quality for local residents. Surface congestion around airports as both passengers and staff travel to or from the airport can have similar environmental impacts as well as economic costs. These costs to three other significant environmental impacts arising from air traffic i.e., aeronautical noise, local air quality and emission of greenhouse gases affecting climate change. One of the major area where air transportation affect, is the more use of aviation fuel. It consumes almost 13% of fossil fuels used in transportation. The amount of CO2 formed from the combusting of aircraft fuel is determined by the total amount of carbon in the fuel because CO2 is an

Tourism Service Marketing Essay Example | Topics and Well Written Essays - 1250 words

Tourism Service Marketing - Essay Example These organizations are keen to embrace new technology and trends that are relevant in the market (Gordon, 1999). In this case, consumers also dictate the pricing of the goods and services. Schneider (1980) points out customers are given the first priority and dictate almost all strategies implemented in this organizations. Both support and critics have been provided for this marketing strategy. In an argument by Gordon (1999) relationship marketing strategy is e most significant strategy that would ensure an organization has a greater competitive advantage. The author defines competitive advantage as the ability of an organization to be preferable than its competitors in terms of consumer selection (Gordon, 1999). To ensure consumer selection an organization should ensure the competitors are first priority when implementing marketing and production strategies. Christopher, Payne & Ballantyne (1991) point out that this can only achieve with the relationship marketing strategy. The sa me argument is supported by Gordon (1999) who points that competitive advantage achieved through relationship marketing strategy is effective enough than any other form. The author compares relationship marketing strategy to the profit and sales oriented marketing strategy (Fielding, 2006). ... For this reason, the relationship marketing strategy is more effective is achieving competitive advantage that the profit oriented marketing strategy. In analyzing the advantages of the relationship strategy, Turner (2003) argues that the strategy captures the attention of a wide market range hence ensures sufficient income from their production of goods and services. Additionally, the strategy ensures that an organization retains a significant level of competitive advantage. Worthington & Britton (2009) also point out that the strategy makes it easier and possible for an organization to expand its market area and still be assured of a good market reception. However, Gordon (2009) points out that this strategy has negative influence in the profit retention and sales pushing of an organization. The author indicates that the profit retention marketing strategy incorporates all strategies possible to push sales (Gordon, 2009). With this strategy, an organization ensures that the target profit and sales level is ensured. With the achievement of extra profit and sales, an organization is in the best position to retain a significant competitive advantage. Turner (2003) also argues that an effective advantage is based on the internal success of an organization rather than its marketing abilities. In analyzing the marketing strategy of Costa Coffee, the organization uses relationship marketing strategy (Fielding, 2006). Since its creation in the United Kingdom the organization has been successful across Europe and the some parts of Africa (Worthington & Britton, 2009). As a hotel organization the organization focuses on effective pricing, hospitality and service provision, quality production of goods and

Richard and the Battle of Bosworth Essay Example for Free

Richard and the Battle of Bosworth Essay On 22nd August 1485, King Richard III lost the Battle of Bosworth to Henry Tudor. One of the main reasons for him losing was due to his unpopularity with the people and his nobles. Richard was disliked by many of his nobles because he gave power to nobles from the north, which he knew, annoying the nobility in the south of England. This meant that in the battle he had little support, and some of his nobles, such as the Stanley’s fought for Henry. Richard was also disliked by the people of England. He seized the crown in 1483, and rumours spread that he killed his two nephews. This made him disliked, and few people supported him. Another reason Richard lost the Battle of Bosworth was because of the Stanley’s changing sides. The Stanley’s controlled around 6000 of Richards troops, around half of his overall army. Although the Stanley’s began the battle on the side of Richard, they changed during the battle. This meant that Richard has far fewer troops than he may have anticipated, and had the Stanley’s not changed sides, it is possible that Richard would have won. Many of Richards other nobles were also unreliable, such as Northumberland. He did not help Richard when he needed it, refusing to bring in Richards reserves, and eventually surrendering, giving Henry an advantage over Richard, helping him to win. Another reason Richard lost was because of the support Henry had from the King of France. In 1485, the King of France wanted to distract Richard from invading France, so he gave Henry an army to invade England. When Henry landed in Wales with these extra men, many people joined him on his march through Wales to Bosworth, increasing the size of his army greatly. Another factor leading to the defeat of Richard at the Battle of Bosworth was Richards’s hesitance on the battlefield. Richard did not take advantage by attacking Oxford whilst he was deploying his troops. This allowed Oxford to launch an attack on Norfolk, who was soon killed. Although Surrey takes command, Richard lost men fast. Richard was so hesitance because he was so unsure of his support. A final factor which lead to the defeat of Richard at the Battle of Bosworth was the growing mistrust for Richard. Many Yorkists became so unhappy with the situation in England that they looked elsewhere for help. Many of them turned to Henry, and supported him in training and creating an army for him to fight with. This support from people once loyal to Richard led to him losing the battle because he did not have enough people fight for him, as many people in England were behind Henry.

The Process of Literary Translation

The Process of Literary Translation 2.1 Literary Translation Translation process is an artistic communication between the author, the translator and the reader and the words used by the translator constitutes the major part in the process of communicating ideas or feelings of the author. Literature is both the condition and the place of artistic communication between senders and addressees or the public (Basnett,2002) The translator is the first one who must comprehend, read and interpret the source text then to render it in a different medium. Literary translation includes fiction,poetry, drama and the language arts must be taken into consideration by the translator. The purposes of the translator are to transfer the information but also to create an equivalent form of art. The beauty of the translators work is that they bring a great contribution to the creative process being recognized as part of the literary world. The literary translator must therefore possess a great knowledge of both the TL culture and language and the SL culture being able to command tone, style to glean meaning for ambiguity and to identify with the authors style and imagination. Literary texts are characterized by rhetorical and aesthetic value. There is a strong connection between form and content within literary text while the non literary text the content is separated from the structure. Translation problems and solutions 2.1.1 Basic concepts First of all it is clear that every book is different and it presents its own problems.For this reason the translator of literary fiction is the one who makes most of the critical decisions when it comes to produce the best translation.It is thought that sometimes it is more important to create a translation that can evoque the spirit and particular energy of the original rather than making a translation faithful to the original. Usually this is the main concern of a translator because one may think that taking these liberties may be seen as unprofessional.The new work, the new translation is actually an interpretation of the original therefore it is not mandatory to preserve literal words and phrases in order to be faithfull to the ST.On contrary,, translators are encouraged to use their creative abilities to adapt the original text. Translators maust take risks when it comes to render a good translation in order for the readers to understand the writer s message.This could not be achieved by following word for word translation because it would not stimulate the interest of the readership. A literary translator must have the skills to transmit feelings, culture, nuances, humour and other elements of the masterpiece. According to Sachin Ketkar in the field of Literary Translation, the central problem is to find the TL equivalence for features of the original as style, genre, figurative language and historical stylistic dimensions, polyvalence, connotations as well as denotations,cultural items and culture specific concepts and values 2.1.2 Titles Title of a book, an article, or a newspaper is the element which captures the attention of the public. The title is nowadays a commercial decision and sometimes a complete change is required in a translators activity in order to attract the world of consumers, readers. The decision of changing or adapting a title must be made tough based on the content of the specific text. One of the cases where the title was kept in the translated text as original is the case of Sandra Smith-the one who translated the book la suite Francaise- who decided to keep the title in French despite the fact that she was skeptical about the acceptance of her translation in the American narket.However the book was a great success in UK AND US.in 2007. The Italian Levi Primo did not agree to change the title of his books. The title of one of his books If this is a man was an integral part of the book, but it was changed in the American edition into Escape from Auschwitz a title which he considered inappropriate and vulgar. La chiave a stella another book of the Italian writer was published in US under a new title The Monkeys wrench which was not suitable because the title refered to a certain shape and the apostrophe changed its sense. Gill Paul in his book states that relying on a literal translation for a title is a common mistake because the translator may select a misleading title which may affect the readers reaction. Literary translators should be creative when it comes to decide for the best title when translating a book. 2.1.3 Stylized language Translating a text can be a real challenge when the specific text was written in a particular style a long time ago.Even contemporary writers may have a style which can pe problematic for a translator.The problem is if the translator decides to update the text in order to make it accessible, thereby may loose distinctive use of vocabulary and other characteristics of the original text. Nobody would expect to read Shakespeare in Modern English because it would loose its beauty. Gill Paul suggests some advice in order to render a proper translation.He states that if the author of a book is still alive, it would be wise to actually get in touch with the artist in order to obtain a better understanding of its masterpiece.Unfortunately this option is not always available, therefore translators must become in other words the artists who can recreate a new style but to have the same effect that can be percepted by the readership. Translators must often become their own critics in order to obtain the correct mood, tone and style with the original. Sometimes, certain feelings can influence the style of a text which it would be a negative part of a translator;s work.For this reason, translators should always keep an objective attitude towards their work, sometimes changing the direct speech into indirect speech or sometimes they can leave the passage out. Something will have been lost but the important thing is that translation should not call attention to itself because it can ruin the readers experience of the book (Gill Paul) Strong language I personally find bad language very difficult to translate as literal translation.Translators tend to ignore the strong language because they are not comfortable with it.In some cultures, swearing is a more common activity than any other thing.In English-speaking countries, bad language is considered less acceptable. The main problem is that sometimes there is no equivalent which can match the other culture, language to be translated. Robert Chandler had encountered bad language when translating the Russian text The Railways Curses and swearwords present a particular problem for translatorsà ¢Ã¢â€š ¬Ã‚ ¦our lexicon of abusive language is oddly limited and the more flared curses still common in Russian tend to sound laughable if translated at all literally He suggests simplifying the words by having our own perception of the essence of the bad words in the other culture. Swear words function as vehicles of self expression. There are three ways to translate the strong language. The most effective method which cannot always be used is to find the words equivalent in the TL, but swearwords are sometimes culturally derived and they have no perfect equivalence or perfect translation. Another way to translate the bad language is to rephrase the term, which means avoiding the word in question, not always faithful to the original text. Translating word by word is another way to translate the bad language but it does not always match the meaning of the word itself. Translators must deal with censorship and must choose between translating the text as it is worded or adjusting it to reflect the speech patterns of the TL. Translators agree that is not professional to omit specific words based only on ethical or moral grounds.The text itself is not targeted towards them therefore they should not take it as offence and it is in their best interest to provide a faithful translation. Colloquialisms In this area the, the most important issue with slang is the selection of the appropriate terms. G.Paull states that in this area it can be a question of getting exactly the right translator for the job .He also describes the profile of the suitable translator for colloquialism: Translators with a good working knowledge of colloquialism, dialect and slang in the native country, who can get across the meaning and help to come up with equivalents that are appropriate, do not jar with the reader and most importantly, do not date. Translators must be sensitive to the culture and colloquial differences of different countries.

The Intent of Forrest Gump Essays -- Art

The Intent of Forrest Gump No, this isn't another essay about Forrest Gump and - oh, the great American dream. Instead, it is an essay about the marketability of a movie in which all else is secondary. You have to understand the producers of Forrest Gump in order to understand why it succeeds. The producers, in the end, like every other being on earth want their movie to succeed. Forrest Gump, however great all the themes one may find it, is just another well-conceived product. Forrest Gump isn't just about the American Dream, nor is it about the way the dumb can succeed in the world – especially not in the one where all things are interconnected and therefore competition is surely eminent. Forrest Gump is a complex set of universal wants and desires. In a way, Forrest Gump bends reality and creates a more livid world full of warm and compassion. The existence of a character named Jenny already bends reality, or rather, it reinforces a universal desire. Jenny exists so the audience can find someone to fall back on, knowing that all goods things happen in such movies as Forrest Gump. She creates stability and a back to fall back on in a world of unrighteousness (people who made fun of Forrest as a kid) and bad luck (Forrest's low IQ). This is another movie about dumbasses that win; In short, Forrest Gump is a feel good movie. When you first began to realize the man sitting on the bench as the feather flies around in the opening scene is the main character of the mov...

The Role Of Women in the Renaissance Essays -- European Renaissance Ess

When one talks about the Renaissance, the most common topic is art and architecture. It is true that the Italian Renaissance was marked by some of the greatest and most prolific masters of painting, sculpture and building. It is also true that the era marked the emergence of a great deal more. It was a time of awakening from the intellectual darkness of the medieval order and the emergence of many of the concepts that would form the basis for civilization as it is known today. The era saw the birth of new attitudes concerning the role of man in his relationship to the world and to God. Unfortunately, for the most part, the expansion of the 'role of man' did not include the role of women. "Renaissance (from the French for "rebirth") is a term coined in the nineteenth century originally to denote the revival of art and letters under the influence of ancient Roman and Greek models. This revival began in Italy in the fourteenth century, flourished in the fifteenth, and in the sixteenth reached apogee and then crisis in Italy, while it spread through most of Europe. But humanism's classical learning alone cannot account for the immense changes that took place during these centuries; moreover, movements originating in the North also contributed to these changes. Therefore the term Renaissance has also come to denote the era in general and its overriding spirit, in which desires intrinsic to human nature, generally repressed under medieval feudalism, burst forth with new fervor and resulted in a new culture" (Osmond 18). The most conspicuous of these changes were in the world of art and intellectual pursuits. The social structure of Italy and the culturally defined ge nder roles were not as affected as art and architecture. ... ...litical scientist" (Rhu 326). The Renaissance is perceived as a time of intellectual and creative growth, and, indeed, the arts and architectural accomplishments of the era bear out this perception. The two centuries denoted as the Renaissance in Italy are also known as a period of growth in the sciences, with such known personages as Leonardo de Vinci making strides into mathematics, anatomy and other sciences that would open the door for the empirical investigations of later centuries. The greatest of the Italian Renaissance writers, Niccolo Machiavelli, mirrors one of the least known attributes of the time, the social relegation of females. Although it is a time where the role of women is enlarged to some degree, it continues to place strictures on the place and meaning of women that were forged in the writings of the ancient Greeks, such as Aristotle.

Dissertation: Employment and Workplace Design

[Impact of Workplace Design] Institute of Hotel Management Aurangabad The Impact of Workplace Design â€Å" A study of the Employee on the Job Performance in Taj Palace, Delhi† Varun Sahgal (H-18095) Submitted in fulfillment of the requirement of B. A (Hons) in Hotel Management University Of Huddersfeild United Kingdom March 2013 [Varun Sahgal (H-18095)] Page 1 [Impact of Workplace Design] Declaration I declare that this Dissertation is the result of my own individual efforts and that it confirms to university, departmental and course regulations regarding cheating and plagiarism.No material contained within this Dissertation has been used in any other submission, by the author, for an academic award. Varun Sahgal (H-18095) Third Year Hotel Management Course Institute of Hotel Management, Aurangabad Date: 19. 3. 2013 [Varun Sahgal (H-18095)] Page 2 [Impact of Workplace Design] Acknowledgement Every professional endeavor requires the hard work of many worthy minds and this work is no different. I would begin by thanking my Dissertation guide ‘Mr. Ananad Iyengar’, his patience and support, were instrumental in accomplishing this task.I thank my year tutor ‘Mr. Rakesh Katyayani’ and my dissertation coordinator ‘Mr. Saurabh Krishna’ for their amazing organizational skills that kept me focused on my work. Many of the arguments and facts mentioned in this work were sourced from books, journals, newspapers and websites. Though I have tried to acknowledge most of the sources to the best of my abilities, there were certain sources whose roots were not available making it absolutely impractical and difficult to provide accurate acknowledgement.Regardless of the source I would like to show my gratitude to these anonymous works as they may have contributed greatly towards my endeavor. Last but not the least I would like to thank my college ‘Institute of Hotel ManagementAurangabad’ for providing the necessary guidan ce and resources and I would also like to extend a vote of thanks to the ‘Summons’ online library of the ‘University of Huddersfield’. This work would have been incomplete without their academic support. [Varun Sahgal (H-18095)] Page 3 [Impact of Workplace Design] Table of Contents 1. Introduction 1. Research Questions 1. 2 Subsidiary Questions 1. 3 Aim of the study 1. 4 Purpose of the study 1. 5 Limitation of the study 1. 6 Dissertation structure 6-8 8 8 8 9 9 9-10 2. Literature Review 2. 1 Introduction 2. 2 Ergonomics 2. 3 Workplace Motivation 2. 4 Supervisory support 2. 5 designing the new workplace 2. 6 Flexibility at workplace 2. 7 Health factors and wellness programs affecting on the job behavior 2. 8 The impact of technology on, on the job behavior 2. 9 Environmental concerns regarding workplace design 2. 10 Managing underperformance 2. 11The people involved 1 11-12 13-14 15 16-17 17-18 18-19 19-20 21-22 21-22 22-23 23 3. Research Methodology 3. 1App roach 3. 2Research Question 3. 3 Research design 24 24 24 24 4. Results and discussion 4. 1 Interview 4. 1. 1Mr, Avijit Sen, G. M. , Vesta Hotels, Jaipur 4. 1. 2 Mr. Akesh Bhatnagar, G. M. , Golkonda Hotel, Hyderabad 4. 2 Structured Questionnaire Analysis 25 25 25-27 28-30 30-40 [Varun Sahgal (H-18095)] Page 4 [Impact of Workplace Design] 5. Conclusion and recommendation 5. 1 Summary 5. 2 Major Findings 5. 3 Scope for future research 41 41 42 42 6. References 43 LIST OF TABLESFIGURE 1 ATTRIBUTES AFFECTING EMPLOYEES†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 31 FIGURE 2 ATTRIBUTES AFFECTING MALE EMPLOYEES †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 32 FIGURE 3 ATTRIBUTES AFFECTING FEMALE EMPLOYEES †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 33 FIGURE 4 COMPARITIVE STUDY OF ATTRIBUTES AFFECTING MALE AND FEMALE EMPLOYEE †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 34 FIGURE 5 ATTRIBUTES AFFECTING EMPLOYEES AGED 18-25 †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 35 FIGURE 6 ATTRIBUTES AFFECTING EMPLOYEES AGED 26-35 †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 6 FIGURE 7 ATTRIBUTES AFFECTING EMPLOYEES AGED 36-45 †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 37 FIGURE 8 ATTRIBUTES AFFECTING EMPLOYEES AGED 46-55 †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 38 FIGURE 9 COMPARITIVE STUDY OF ATTRIBUTES AFFECTING ALL AGES †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 39 [Varun Sahgal (H-18095)] Page 5 [Impact of Workplace Design] Chapter 1 â€Å"All work is seed sown. It grows and spreads, and sows itself anew† Thomas Carlyle Abstract Workp lace design in the hospitality sector has become a very important phenomenon; people do not only wish to see a luxurious front of the house but also an amazing back office.Workplace does not only imply to external and architectural design, it also in its folds covers the topics like motivation, wellness, supervisory support, environmental concerns, learning and development etc. This project deals with understanding proper workplace design as a tool for improving on the job performance of an employee. The researcher plans to conduct a research on some of the employees working in the food and beverage department of Taj palace Delhi to understand which attribute of workplace affects them the most and till what extent.The project also involves semi structured interviews with professionals at high designation in the industry and what is their take on the importance of work environment as an overall change maker. The objective is to completely understand workplace modeling and how innovat ions in the same can make it better in the future. 1. Introduction In the changing world of today where luxury and fashion make up for eighty to ninety percent of emotional content in an individual, people look for fashionable and comfortable work places also.The researcher aims to study workplace attributes in the hospitality industry and its affect on, ‘on the job behaviour’ of the employees The researcher while working will adopt ‘contingency orientation’, he will aim to understand that organizational behaviour/on the job behaviour is complex and is driven by a lot of factors. No two employees are alike and different situations means different to each and every individual. Managers therefore must learn to adopt workplace policies that answer not only the grievances of few but provides solutions for the problems of the many. [Varun Sahgal (H-18095)] Page 6 Impact of Workplace Design] The researcher aims to follow a three point approach while achieving obj ectives for the given topic. ? Identifying the causes of current behaviour through a questionnaire analysis on work and its attributes ? ? Sidelining strategies that would help mitigate current causes of disengagement Studying the impact of change implemented for the same Managing workplace and workforce in the twenty first century is all about embracing a change. In many ways the job of the workplace is to perform the same functions as it performed earlier which is to manage, motivate and influence employees.Current scenario is that, the workplace’s expectation from the employee is the same but the employee’s expectation from the workplace has changed drastically. The complex variety of social, personal, environmental, recreational and technological changes that have taken place recently makes the task of managing workforce and designing workplace even more challenging. Someone rightly quoted ‘Managing on the job behaviour today is like pushing water uphill usin g a rake’ (Anonymous, n. d. ). Time is short and stakes are high. Corporate are running a race to achieve perfect face value amidst their competition.Companies that manage their workforce well get higher returns on productivity. After all, a lot depends on the produce of a company. Recently many companies have focused their attention towards IT; they feel technology gives them an added advantage since it evolves rapidly. Managers forget that technology can only seldom provide an organization with a competitive advantage but in the end, it is the people that matter. Research has also shown that investment in IT workers pays greater dividends than investment in hardware or software.When employees quit they are not leaving their jobs, they are leaving their workplace. Therefore a great workplace atmosphere creates a better on the job performance thereby creating a cadre of the finest productive workers. Products can easily be aped but not the workplace on which the productivity and behaviour of the human resource depend so an organizations greatest competitive advantage is its own workplace and the behavior of its [Varun Sahgal (H-18095)] Page 7 [Impact of Workplace Design] employees in the workplace.Implementing methods for the improvement of a workplace should be the first and foremost decision of any company. This is why companies like CISCO, Harley Davidson and Merek are different they invest in manpower more than any other attribute. They understand the importance of work and workplace systems alike. One must know that implementing a straightforward management strategy is easy but what really counts is what the management does in difficult times when on the job behaviour is not good and there are high rates of employee attrition and abseintism. . 1 Research Question ? Is On the Job Behaviour influenced by workplace design? 1. 2 Subsidiary Questions ? ? Would a better on the job performance affect organizational productivity? Why have no strong laws in workplace design been implemented in the past twenty years? ? Will factors like goal setting, performance feedback, role congruity, defined processes, workplace incentive, supervisor support etc influence ‘On the job behavior’ of an employee? ? Have there been improvement trends in workplace design? 1. Aim of the study The aim is to analyze the effect of the Workplace attributes on the employees ‘On the job behavior’ by performing a structured research in the Food and Beverage department of Taj Palace Delhi. [Varun Sahgal (H-18095)] Page 8 [Impact of Workplace Design] 1. 4 Purpose of the study Workplace and jobs have become a complex phenomenon in today’s times. Employees today have a large number of alternatives and selections at their disposal and hence workplace becomes a crucial factor for keeping or leaving the job.It is imperative that an Employees working environment is well kept and maintained because ultimately the workplace environment is what defines on the job behaviour and employee motivation. How well an employee adapts to his psychological, psycho motive, desire and health factors at his workplace will determine his workplace behaviour, productivity and errors. Through this research the researcher aims to prove the relation between workplace factors and on the job behaviour of the employee thereby being able to prove that workplace design factors definitely impacts on the job performance of an employee. . 5 Limitations and scope of the study: Broad research in this field would bring about data collection complications. The research only analyses the data collected from a few employees in the food and beverage department. The semi structured interviews will also not show the bigger picture as different people have different opinions about their own workplace, to some the workplace seems perfect to others it may require a lot of change.Although the study covers only a small department in one business unit of the h ospitality sector research on this subject in the near future on a macro level would provide managers with an all new level of understanding in employee motivation and workplace design. The research can be extended to hotels resorts or even company policies. 1. 6 Dissertation Structure: The 1st chapter, the Introduction essentially covers the topic of the research and a brief on its relevance to the industry today.The chapter summarizes the approach of the researcher and the hypothesis and other objectives. The chapter speaks of limitations and scope of this dissertation in the next decade. It also covers some of the questions that the researcher will analyze during the course of this project. [Varun Sahgal (H-18095)] Page 9 [Impact of Workplace Design] The 2nd chapter, the literature review forms the basis of the dissertation. It carries a vivid description of each of the workplace attributes, their current scenario in the industry, prior research and the researcher valuable critiq ue.The literature review provides a structure to the dissertation and also helps to prepare a structure for the data analysis and research methodology. The Literature review also decides the scope for future research on the given topic. The 3rd Chapter, the research methodology deals with the steps the researcher has taken to obtain the desired data to conclude his hypothesis. It also gives a comparative understanding of how the researcher has composed the models for analysis and what was the approach.The 4th Chapter, the data analysis contains the conducted interviews and the analysis of the data collected from the employees in the form of a structured questionnaire, the chapter has the analysis of the data which proves the researchers hypothesis and also answers the subsidiary questions as given on the first chapter The 5th Chapter, conclusion and recommendation summarizes the dissertation and the results of the analysis. It has the critique of the researcher on the existing proce dures and how they can be changed in the near future to achieve outstanding results.The chapter also provides a valuable insight into how future research can be conducted for the same [Varun Sahgal (H-18095)] Page 10 [Impact of Workplace Design] Chapter 2 (Literature Review) â€Å"When people go to work, they shouldn't have to leave their hearts at home. † -Betty Bender 2. 1 Overview It has always been argued that distraction, lack of interest, poor decisions and high absence are the major causes of employee disengagement; but what organizations actually forget are that these factors might be just the symptoms; – the root cause may be very different (Slade, 2010).Recent scenarios also indicates that subtle productive changes in the workplace environment today actually reduce employee absenteeism and attrition, which in turn improves on the job performance thereby impacting productivity in a very positive way (Roeloefsen, 2002). Today it has been proven that employee sa tisfaction is directly proportional to job satisfaction, which is directly dependent on the working environment. Workplace factors are a major catalyst in productivity and on the job performance of an employee.In fact, research has focused on ergonomics or biomechanics because of workers’ demands for more comfort at the workplace (Wells, 2000). Theorists believe that everyone seeks a balance between what one puts into his work and what one expects to get out of it. Most of the time one tends to compare his own situations with that of other employees in the market place, before he actually decides to work with a particular organization (Adams, 1963). In the recent past the nature of employee and employer relations has actually been distorted because of the changes in job structures and way of living.There are a number of companies in the market and therefore not only employees but employers also need to focus on their conduct to make a mark in the business. Higher salaries and better perks may seem the most obvious way of increasing an employee’s on the job performance but this is influenced by other important factors that include work motivation, training and development opportunities, physical, psychological and psychomotive factors (Leblebici, 2012). [Varun Sahgal (H-18095)] Page 11 [Impact of Workplace Design]Maslow’s hierarchy of needs’ theory argued that the measure of anthropogenic attitudes to work was slowly and steadily being extended to workplace and work environment as well for understanding human psychology and motivating factors. The study involved synthesizing success stories of exemplary people like Einstein, Roosevelt, Douglas and Adams rather than studying the so called neurotic or mentally ill. The model involved looking at human psychology from scratch – basic needs like food, water, lifestyle, love etc. Going step higher, needs evolved to less basic ones like security, employment, morality, family etc.At f urther higher levels, needs were more exclusive and included a need for creativity, belonging, selfesteem, motivation and culture. It was realized that if all these factors were well taken care of in a workplace environment, they would boost the on job performance of the individual , which would reflect on the team thereby boosting productivity on a whole (Janet A Simons, n. d. ). McGregor’s theory on the contrary involved classifying workers as X or Y elements, where the X elements are idle, destructive and redundant and require motivation and training to bring them up to speed with work and business.Elements Y on the other hand, are selfmotivated workers flushed with creativity, who actually make up the strong pillars of the business and require less support as compared to the element X. McGregor’s theory differs from Maslow’s theory where he states that it is the worker who should be motivated. According to him, the workers should have a positive relation wit h the workplace to ensure all psychological and self actualization needs are being fulfilled for better performance and productivity. Stuart, 2010) Finally differing from all other theorists Herzberg found out that factors that were cause for concern were company policy, relation with the boss, working conditions, salary and relationship with peers. On the other hand , the factors that kept them motivated were achievement, recognition, business as usual, responsibility , advancement and growth, which again linked the theory of Herzberg to Mcgregor and Maslow (Anonymous, n. d. ) Therefore it may be said that a workplace is the result of various decisions, feelings and emotions working together in a close and cohesive work environment.So to actually determine what is it that actually impacts on the job performance of an employee. The researcher will look into biomechanics which has been a very recent breakthrough in research better termed as Ergonomics at workplace. [Varun Sahgal (H-1 8095)] Page 12 [Impact of Workplace Design] 2. 2 Ergonomics: Today ‘Ergonomics’ or innovation in workplace procedures has become the hip word in the United states of America as the workplace is going through major changeovers during this particular era.The Modern Office Procedure Council has even moved up to publish an article fashionably, entitled ‘Ergonomics; the outbreak of a newer discipline’ (Anonymous, n. d. ). The article though not very acclaimed has covered: work-stations, work-environment, behaviors at work and many other minute issues that are generally overlooked while discussing on the job performance. The research brought together problems that had been collected and researched over a period of thirty years to prove that employers could actually boost employee on the job performance through workplace design.Thi research is mainly being focused on the employees’ reaction to workplace and workplace design. Working all day at a desk in an office takes its toll on the eyes, neck and hands which are sometimes termed as Musculo Skeletal disorders or simply (MSDs) (Anonymous, 2010). Workplaces have today initiated Healthy Work Practice Programs (HWPP), these programs provide a proper checklist for office ergonomic design and also help develop strategies to implement the same (Anonymous, 2010).A study conducted in 2000 also states that in the workplace today where technology has taken over a lot of the workplace space there should be supplementary breaks in between to reduce eye strain and over exertion of the eye muscles (Anonymous, 2007). Theorists have argued that the rate of production per industry per day has been increasing daily to maintain a competitive advantage in the market place. Technologies are being upgraded, work lifestyle is changing and most importantly, recreation time is being diminished. In such an environment, where humans are actually becoming synonymous to machines, the importance of rgonomics is p aramount. If the principles of Ergonomics are not applied to the work task and tools, workers might go through undue stress and mental strain, which in turn decrease on the job performance and have a negative impact on productivity as a whole. Recognizing the ergonomic factors in a workplace is the first step to recognizing the hazards related to workers on the job conditions. Engineers believe that removing physical stress from the working environment could actually eliminate many serious work related injuries each year.Employers should learn to understand employee mindset and work design to make the workplace safer. [Varun Sahgal (H-18095)] Page 13 [Impact of Workplace Design] Ergonomics can help reduce many (MSDs) while working in operations like hotels, as the work involves giving more than eight hours a day to operations. The process also helps increase the productivity as it provides safer working conditions that motivates the workers to work better in an environment. Ergonomi cs would also help decrease the absenteeism rates due to less MSD’s and more energy among the work force.A workplace can substantially reduce turnovers if new recruits find their workplace properly designed to suit their mindset. Reduced expenses, resulting from a decrease in the rate of (MSDs) would require less cost for covering illness and reduced organization and personal medical costs (OSHA, 2000) OSHA also agues that Reducing Ergonomic Hazards at a workplace is probably the easiest of operations to perform. If one is an employer and his employees frequently complain of ergonomic hazards, all he has to do is incorporate an ergonomics program in the foundation of his organization.The program should motivate employees to participate and should provide scope for valuable feedback to supervisors. The program should be checked regularly by the executive in charge to ensure transparency and productivity. The program at the end of the day should be successful and should be a pr oper training and development task for employees as well as employers (OSHA, 2000) Though from personal work experience it is strongly believed, Employees in the Hospitality ndustry have an inner belief that it is the organizations outlook to provide them with safe, healthy and balanced working conditions. Over a period of the past two years the researcher has completed successful working hour within the premises of three Hospitality establishments and has nowhere experience a proper Ergonomic design program in place. Apart from workplace design 58% of the employees strongly agree that the motivation factor is a major discipline if one wishes to measure the relation between job performance and workplace.Each and every employee feels that to sustain and work happily in a working environment there are only two things of paramount importance, the first being workplace design which has been explained above by the researcher in great detail and the other is Motivation factor. [Varun Sahg al (H-18095)] Page 14 [Impact of Workplace Design] 2. 3 Workplace motivation Motivation recently has been a keen area of research among industrialists and psychologists as it impacts on the job performance of an Individual. It is being taken as a very serious process in a workplace.The beginning of motivation for any personnel in any field of work is very simple, ‘he deserves to be treated fairly and with respect’. On the job behaviour is a pure reflection of how one is treated within the organization. The second step to why motivation is an important fact is because ‘motivation leads to a change in behaviour, which in turn decides changes in the productive aspect of the employee at workplace’. Slowly but steadily managers in many concerns have started taking the concept of motivation seriously.The assessment of satisfaction in the workplace has been a very common occurrence in the recent times and has been used as a tool to measure employee well being and satisfaction in a particular department (Spector, 1997). General Research has shown that out of twenty candidates, seven prefer to go to work happily i. e. They are the category X employees according to the X and Y theory. Ten employees have a feeling that they wish to remain neutral some days can be happy and well other could be boring. The remaining three who are the Y candidates feel that their orkplace requires drastic improvements. There was a similar answer from all the candidates when they were questioned about appreciation, belonging, scope of improvement, salary, supervisor support goal setting and feedback. Therefore as gathered from work experience at a diverse number of workplaces, the general feeling is that workplace motivation is a very important aspect. If the behaviour of the supervisor or the senior does not motivate the employees at work then the employee tends to abhor their work leading to increased abseintism and attrition.The researcher feels that out of a ten hour work shift an employer must at least spend thirty minutes with his employees to evaluate what they have done and what they should do in the near future to establish success in their working methods. An employer should be able to successfully develop a sense of confidence and optimism in his employees. The employer should also once in a while allow the employees to volunteer for tasks that are beyond their abilities so that even the failure can help generate self learning through a method of retrograde training.Apart from this the researcher also feels that an employer must successfully be able to map his employee’s goals and aspirations to help them achieve the same through directed learning and development opportunities. Apart from all this the general feeling is that beyond motivation a good supervisor at the workplace is also an important factor for retaining and satisfying employees. [Varun Sahgal (H-18095)] Page 15 [Impact of Workplace Design] 2. 4 Supervisory Supp ort Today Supervisors are a very important factor in the workplace.They are epitomes of knowledge and mediums of effective feedback for employees who are working under them (Durham CC, 1997). The level of supervisory support is directly proportional to the teams introduced in workplace today. A supervisor today should be able to comprehend the mood of the individual and the team and work accordingly. With increasing number of team members under a supervisor the need for traditional support reduces. Today a supervisor is expected to possess the qualities for performing diverse roles as with changing scenarios the rolls of different teams.With the drastic changes in the environment it is necessary that the supervisor is chosen before the contingent team is prepared and his behaviour and attitude towards his work must be assessed before-hand so as to give a complete sense of satisfaction to all employees as theorized by (Tannenbaum SI & JA, 1996). A supervisor’s major focus shou ld be on the job enhancement practices for his subordinates, feedback and training. This will help bring about a change in the employee’s behaviour, motivating him to redesign the workplace.A supervisor must allow an employee to learn from mistakes rather than spoon feeding and directing each and every time as there is a line of research that states that ‘autonomy without doubt is the best form of learning’ (Parker Sk, 1998). Sometimes theorists do say that leadership and supervision have a lesser impact on satisfaction but that does not mean it has no impact at all. Supervisory support has critically been recognized as an imperative process for continuous development of new teams on the aspects of satisfaction. BM, 1997) The effect of supervisory support on employee satisfaction is an attribute which has scarcely been researched over time. What really matters is the ability of the supervisor to stay within a team and work as an equal and at the same time being a ble to stand out from the rest in some unique way or the other such that, he is successfully able to motivate and supervise the employees he has to lead. No supervisory support is complete without a super workplace design. [Varun Sahgal (H-18095)] Page 16 [Impact of Workplace Design] . 5 Designing the new workplace Today ‘on the job behaviour’ is becoming an important aspect of workplace productivity, architects and interior designers have been working hard to provide employees with the most exquisitely modeled workplaces possible. But the time has come to look beyond architectural innovation because (Jusko, May,2000) says that a study conducted in office design and workplace survey in some of the best offices in the US states that most of the managers gave working conditions a grade ‘c’.Hence, it was proved that there are some things beyond architectural design that prompted workers to do well, which were none other than ‘wellness and recreation desi gn’ Healthcare expenditure is soaring high, there is a definite need for reducing hospital and sickness costs in each and every organization. The United States of America and the European nations have adopted structured wellness programs in their office design (Kutler, 2010). Research widely shows that prevention of injury and disease decrease working cost by $3. 47 per employee per day.This average return on investment clearly highlights the fact that incorporation of wellness programs within an organization would help profits greatly and would positively influence on the job performance with reduced health concerns, injury and cost of treatment Theorists’ believe a key factor of human resource is to promote employee satisfaction thereby promoting customer satisfaction. Referring to ‘Maslow’s triangle’ , it can be easily seen that a sense of belonging, friends, culture, team work, co-worker support and supervisor support, games and recreation make an important part of an employee’s ‘self-actualization’ needs.Workplace recreation and design is very evident in organizations that bring together people and processes and its introduction into the hospitality sector is a highly necessary evil. The question to ponder over is why again is a recreational design required at a workplace? The answers though are pretty simple. Today Recreational activities provide a form of intrinsic reward, a sense of self satisfaction from within, which boosts employee motivation. Participation in recreational activities and retreats, help put a balance between work and life.Recreational activities that require participation of staff teams provides scope for individual behaviour and attitude feedback. Recreation in a way helps an employee connect his aspiration to his organization and last but not the least, recreation provides the best forum for self development (Mokaya, february,2012) [Varun Sahgal (H-18095)] Page 17 [Impact of Wor kplace Design] So, when it comes to linking recreation and health with on the job performance it has been well seen that both help in strengthening the social bond between customer and employee.They help in developments of skills like leadership, team work and communication, which are invaluable assets for the service industry. The activities also provide a good social forum for discussion and understanding of topics like goals, vision and mission of the organization and future endeavors; it also provides scope for innovation and brain storming at work, coupled with increased friendship and cohesiveness among the staff.Other than wellness and recreation Work stress is also a major cause of not liking ones workplace so to provide a better relationship among staff and employers it is necessary also to act upon the concept of workplace flexibility. 2. 6 Flexibility at workplace Today flexibility means defining how and when a work is done and how does one organize his career in such a c ritical way that there is improved workplace effectiveness. Companies use workplace flexibility as a major tool for managing, customizing, recruiting, retaining and strategizing workforce load as said by (E. Friedman, 2002).There have been several studies in this field that have successfully been able to prove that flexibility has a major role in reducing stress, increasing effectiveness and improving performance. Flexibility at workplace can be of many types depending on what the work demands and how the superior wants to maximize the amount of work done by a particular employee. Today Traditional flextime at a workplace allows employees to choose their own times of coming and leaving the office such that their times will be surrounding the time of core operating hours and the work meted out to them should be done.Employees are given a certain amount of time in a week to complete their work for e. g. ; the employee is to work ten hours a day for four days a week or has to complete eighty hours of work over a period of nine days and so on and so forth (E. Friedman, 2002). Many companies also do offer a concept better known as summer hours, i. e. , increasing an hour per day and completing the time allotted before the designated day, to apply for an extra off. Theorists believe that Flexibility is many times wrongly termed as an employee perk whereas it is only a tool to successfully manage employee on the job behaviour/performance.Its importance is such that it can be used over a range of managerial jobs and at different levels of the hierarchy. Most importantly it is a precise tool and should only be applied only [Varun Sahgal (H-18095)] Page 18 [Impact of Workplace Design] where the management feels apt to do so, everyone cannot ask for flexibility and not all jobs can be given flexibility. There are instances wherein on a permanent job an employee can be provided flexibility for a temporary period to boost his morale so as to help him change his outlook tow ards his work (E.Friedman, 2002). It is imperative that a company realizes the problem it wants to deal with, using the tool of flexibility. It is wise always to look into flexibility issues of comparable companies before such a step is taken to boost employee esteem. The company should conduct internal studies and should actually be completely sure about the attitudes of the personnel for whom they are allowing flexibility as the company’s entire working schedule will be centered on flexibility.Going by what theorists say, coping with flexibility is also not an easy factor so it is always better if the supervisors of a company are better trained to monitor staff that are flexible and are trained to calculate output from a flex oriented workforce and last but not the least, a company should make its staff well aware of the continuing improvements and should regularly appreciate staff who have done well on a flexi schedule through accolades and newsletters.Though flexibility i s not a very common answer to problems in the Hospitality sector as it is a very human oriented industry, what can actually become the solution is concentrating on improving the health of an employee. 2. 7 Health Factors and Wellness Program affecting on the job behaviour Today a workplace is viewed from the health perspective, research so far has looked into workers health in two aspects, the former being – do organizations today promote wellness and health programs for workers?And the latter being – Are healthy workplaces also the ones which are more productive? The first question generally covers human resource, employee motivation, hazard free environment, wellness programs, supervisor support, training and development. The latter question though here is significantly more important for this particular research as it is looking into improvements in ‘on the job performance’ of a worker in the organization. Looking at a very three dimensional view of the situation, the answer to the latter appears to be more qualified and complex.Organizations are slowly incorporating workplace wellness programs in their work schedule but actually translating the measure of wealth to on the job productivity is a very difficult task that is required to be accomplished. The research on this front appears to be very weak because in the service industry where work is supposed to be inconspicuous, the industry has shown graphs of deteriorating worker [Varun Sahgal (H-18095)] Page 19 [Impact of Workplace Design] health and wellness because of the amount of hard work required and less time available for one’s own self.One must identify the gaps in the health environment of a workplace and should aim to understand the synergistic effects of certain health promotion exercises by combining psychology with job behaviour to research factors like motivation, productivity , sickness ,absenteeism , leave and other psycho social outcomes that can be measure d through wellness studies conducted on the job. Organizations must invest in a healthier working environment and employee care as it will no doubt increase productivity and will be a smart investment in terms of future returns.It is highly imperative that employees coordinate with employers for such programs and understand the effects of team related, work related and family related healthcare. But then again by incorporating better technology also, one can reduce the stress on the Human workforce of the industry. 2. 8 The impact of technology on, ‘on the job behaviour’ Technology has not only changed the workplace today but has also become the lifeline of success of any company. The world has changed after the advent of fax, internet, Wi-Fi, e mail and holograms. Technology is upgrading itself each minute and will continue upgrading itself at a fast rate.Imagining work without access to technology is unimaginable. Technology has not only changed the lives of the physi cally able but has also given equal power to the disabled to compete and even be more productive than normal. With the advent of technology, more and more physically challenged people are entering the business today that probably earlier, just had one or two options. Before technology the differently abled could only earn from supplement programs of the government or could attend ‘training and retraining’ in schools for the challenged, but their life was neither challenging nor productive.The knowledge of assisting devices – how they work and how easily they can be serviced, has empowered the physically challenged to reach newer heights, today even they can be workers, coworkers, self-earning individuals and most importantly with technology boosting their self-esteem, they have become successful and productive employees of today. Theorist believe Whether disabled or not , technology will continue to assist individuals in a job where precision and time management are required, and before joining a job the employer [Varun Sahgal (H-18095)] Page 20 [Impact of Workplace Design] s often riddled with questions about what technology will the employee be using and can the technology be remodeled as per his convenience of use (Cohn, 2000). Therefore it is imperative that technology keeps changing so that work becomes easier as ease of work is another incentive/tool to improve on the job performance and quality of service. Before we close the topic of technology, we must not forget that a very simple technology that has been around for the past few years is the one on which the foundation of every successful business industry is based is the e-mail, which is viable proof that technology is a burning need.Though technology is indispensable, policy makers in every country should take an important stride to maintain on the job wellness and a healthy workplace environment. A healthy environment is the first installment of better and greater future return s and for that technology must go hand in hand with the Environmental concerns of Today. 2. 9 Environmental concerns regarding Workplace design Environment issues at workplace should be a growing concern for any company today after the green laws and threat to the ozone layer.Apart from all this it also affects employee performance and on the job behaviour. Who would like to work in an office with bad ventilation and the smell of asbestos around? An infected work environment is a health issue; it not only decreases productivity but also has a direct impact on employee health causing diseases like asthma, claustrophobia and lung infections. This in turn again increases employee absenteeism and health costs of the company. The Employers should take necessary steps to ensure a healthy work environment.The organization should maintain and keep to the guidelines provided by OSHA and EPA to maintain cost effective ways of managing work environment and reduce absenteeism and attrition to i nfluence on the job behaviour and employee productivity. Theorists argue that employees should also understand greater concerns related to the environment when they are working in a service industry where 75 to 80 percent of the waste generated is biodegradable and can be managed simply by doing CSR initiatives and nonprofit work.Restaurants generate around seventy to eighty kilos of edible waste per day. If a company plans successfully, the food waste can safely be disposed off to NGO’s for the poor as a CSR initiative which would give employees a sense of belonging and goodwill and [Varun Sahgal (H-18095)] Page 21 [Impact of Workplace Design] would motivate them to innovate on better and unique methods of waste disposal for the greater good and environmental concern.The reason for bringing in environmental concerns while studying employee productivity is the simple fact that â€Å"waste should be eliminated in the surroundings where it is generated’ then only is it said that the company follows a policy of successful waste management. Therefore, every company should have a method of connecting with the experts for complete understanding of environmental concerns relating to a guest service industry. Proper training and development sessions on how to manage cleanliness and environment around and in the workplace should be well followed by employers.The employees should be trained in the art of environment management by their given organization. After discussing every aspect of workplace design one must not forget that an Employees reason for discord may also be underperformance which also sadly makes up a large part of the workplace design. 2. 10 Managing underperformance Workplace is marked by unsatisfactory work performance or the failure to comprehend and act on the tasks which are to be done by the individual in the position of power he holds.The reasons clearly stand to be; a high degree of non compliance with workplace policies and/or rul es, unacceptable behaviour from peers at workplace and disruptive or attitude clashes with bosses or superiors. Apart from this the reasons that are more importantly missed while carrying out a feedback are an employee’s problem in understanding what is expected, his incapability to perform in the given position due to a mismatch between job profile and skill set, lack of regular counseling thereby paralyzing the employee technically, family issues, drug abuse and work culture.It has been frequently argued that dealing with underperformance has always been challenging for employee and employer alike. Managers with formal education require the 5Cs to deal with underperformance which relatively are character, commitment, conviction, courtesy and courage (Khera, 1998). It is crucial to resolve underperformance problems in the location where they arise. Not necessarily does every underperformance issue require a structured approach but the mind must always be free to explore addi tional options.Employers must remember in all contexts that underperformance affects a work environment adversely. [Varun Sahgal (H-18095)] Page 22 [Impact of Workplace Design] There exists certain incapability among managers to identify the source of underperformance and then assess it successfully. Never has one seen all companies perform at the same level and if they would have, the existence of competition would not have been a paramount feature hence it is important to understand who controls the situation and who manages the workforce. 2. 1 The people involved After discussing all the attributes involved in a workplace design that lead to positive on the job performance, one must not forget the major question of who should be involved in the major processes. An article published by (Frenburg, 1985) stated that flexibility, health, environment, recreation and motivation impacted on the job performance as it involved a sense of well being and belonging in an employee. The resear cher also found that whatever gaps were left in progressive work design was the lack of consultation between employee, employer and workplace designer.It is undoubtedly very clear that a workplace benefits more from staffs who are motivated and trained and understand who the boss is. Effective performance management individuals can create better employees and better effectiveness at workplace. Non compliance with workplace issues, negligent behaviour and hostility in the workplace environment leads to leadership, teamwork and managing the workplace issues. It is rare that an employee knows what is expected from him. Many a times it has been seen that for all the processes mentioned above, there are as such no ground rules laid down by the department to help employees with the same.Unless employees are made to understand that they are underperforming, it is very difficult for them to actually understand that they are underperforming (government, n. d. ). It is essentially required th at the head HR managers and executives , properly look into the tasks mentioned above so that proper coordination is maintained and all the processes followed very closely and carefully†¦ [Varun Sahgal (H-18095)] Page 23 [Impact of Workplace Design] Chapter 3 (Research Methodology) 3. Approach The researcher has adopted a mix of â€Å"quantitative† as well as â€Å"qualitative† approaches to carry out this particular study. The Qualitative analysis involves the primary research which draws inferences from the working environment and its effect on the employees in the food and beverage department of the Taj Palace Delhi. The secondary research of this analysis involved conducting literature reviews through thorough study of journals, books and websites to get a global understanding of employee and employee workplace to substantiate the primary research.The quantitative approach involved conducting a survey of thirty employees in the food and beverage department of the hotel, the questionnaires were distributed to equal number of men and women and were spaced over a span of different age groups to understand how employees today feel about their workplace and what is the change they would like to see in that particular department or their working conditions in the near future.After which the researcher conducted semi structured interviews of certain industry personnel who have given sufficient amount of years to the industry and who can successfully compare and contrast the difference between workplace scenarios then and what change they have undergone now. 3. 2 The Research Question/Hypothesis Do workplace attributes affect on the job behaviour of an employee? 3. 3 Research design The primary design of the research is an empirical deductive research. The questionnaire data has been collected from thirty employees belonging to different societies and spread over different ages and genders.The qualitative data involves deducing data from semi st ructured interviews of hospitality industry professionals with sufficient experience of the topic. [Varun Sahgal (H-18095)] Page 24 [Impact of Workplace Design] Chapter 4 (Results and Discussion) 4. 1 Interview 4. 1. 1 Mr. Avijit Sen, General Manager, Vesta Hotels Jaipur How critical is the physical work environment to office space designing today compared to when you began your work in the industry? Things were indeed very different when I began in the hospitality sector. The industry was still going through a phase of metamorphosis and things were very new.Then, every HM student was considered to be a waiter and a culinary guy a ‘bawarchi’. There was no defined workplace design as such, people were staunch followers of the phrase work is worship and no matter whatever be the condition work is our livelihood so good or bad pleasing or not so pleasing it did not matter. But yes things are very different now. People are being judged on their overall efficiency more and m ore jobs are being replaced by technology and a small number of highly qualified individuals are required in a business unit. Workplace or the so called physical environment of the employee has become an epicenter of change.Innovation and efficiency are today’s mantra and are the keys to employee motivation. Everyone wishes to have an environment with his own physical space. There has been more stress on scientific design lately to suite the body and physical needs of employees and with labor becoming more and more costly, one has to design to retain. When did you first begin to realize that the work environment or the workplace itself has started affecting your on the job behaviour? Well to be very honest, it was not very tough to realize that. When you are at the level of assistant managers you are young in the industry and the world seems to be a gift of Varun Sahgal (H-18095)] Page 25 [Impact of Workplace Design] unlimited possibilities. At that time when you are in the p eriod of frequent transfers and property changes you seem to notice designs and patterns I am from a food and beverage background for me at least I knew that the design of the bar or the restaurant definitely mattered. Better ambience better origination would not only please customer but also employee alike. The major difference always will be that some places the organization would have designed well at other places it would have not shown much interest so the working attitude really differs from place to place.I preferably found the Private hotels and their designs better and hence changed over from ITDC. Why do you feel that the industry is taking so long to incorporate workplace innovations even after realizing that it has a significant impact on the on the job behaviour? Unlike all other product oriented businesses which have been there from time immemorial the hospitality industry is relatively knew and mapping all aspects of its production is very difficult.Plus recent insigh ts show that the hospitality industry is still in need of a lot of qualified professionals Workplace design though essential is a very hi-fi concept, the education system in India is definitely not equipped to produce out of the box thinking individuals and that is why there are very few. It is not that the workplace engineering concept has not been introduced, the fact still is that hospitality professionals are still not mentally prepared to embrace the realities of the concept. If you wanted to create the ideal workplace environment, what would you envision it to be if you were an employee?Honestly, if I were to view workplace as an employee, India is far from achieving the vision I have seen. Improvements are not only required in staff line motivation but also infrastructure [Varun Sahgal (H-18095)] Page 26 [Impact of Workplace Design] Life in hospitality is fast paced, the job is demanding and work hours are eerie. In a scenario like this, employees are forced to come and chang e in a changing rooms cramped with lockers that would not even hold two pair of suits. The washrooms of the back area are cramped and employees literally have to bend to accommodate.The bunk beds placed for employees on night parole too are rough and uncomfortable When I began as an hotelier we had a few prestigious properties of hospitality scattered in the regions of Delhi Madras and Bangalore and sadly when today hospitality is growing its staff sector is still underdeveloped. The resources are not proper and the facilities are scarce. What do you feel have been the most repetitive complains regarding workplace issues in the industry? Being a manger you face those complains in abundance, you can never categorize these complains as important or non important.Many of them are linked to issues I have already discussed with you in previous questions. I often get complains like the environment smell rancid, the cleaning in the back areas are, not proper. Technological failure, softwar e’s not working. Then you will also not be surprised to find complains like space in washroom is not sufficient or the staff rooms are too claustrophobic. Lack of basic amenities and training programs and less motivational factors related to work. Office innovation or workplace change is actually the development of technological social and personnel aspects, what are your comments on this statement?It is definitely that but a lot more is what I would like to say as I have mentioned every aspect in my answers above. [Varun Sahgal (H-18095)] Page 27 [Impact of Workplace Design] 4. 1. 2 Mr. Akesh Bhatnagar, General Manager, Golkonda Hotel, Hyderabad How critical is the physical work environment to office space designing today compared to when you began your work in the industry? Interesting Question, you see physical work environment or office design now is like the rotation of the earth, there is day and there is night. Some changes occurred for the best and well others were no t that successful.Office design was critical then and is critical now the only difference today is that people are more aware of what is expected of them. In the 1980s when I was still in my twenties I remember the laws of transparency at work and overtime were not strict. People could get away with anything and everything and honestly we did not bother much we did what our elders had done, we were told work was for a living and it had to be done come what may. Today though things have taken a drastic turn with people today aping the west and with more flexibility in laws and awareness employees tend to choose their own workplace.If it is good and up to their level of comfort they will do the job and if not ‘it’s not their cup of tea’, so today office space design has actually become a mirage of what the employee wants to see. It is his job and his way. When did you first begin to realize that the work environment or the workplace itself has started affecting you r on the job behaviour? Well it is actually hard to recall but if you ask me personally, I would say I realized it when I was training with ITDC on a banquet operation. I remember I had a very grumpy supervisor who would snap at us every time we moved a glass from here to there.It was actually intimidating the way he would actually direct us in each and everything how to walk, how to talk and how to serve, what to say and what not to say. One must understand that people do not like that. They prefer an environment that gives the ease of working not overstress them From there on I started judging my workplace by how my peers were, how my colleagues were, how well kept my workplace was and most importantly whether I can expect to get back what I put in. [Varun Sahgal (H-18095)] Page 28 [Impact of Workplace Design]Why do you feel that the industry is taking so long to incorporate workplace innovations even after realizing that it has a significant impact on the on the job behaviour? We ll Varun, I do not know if you realize this or not but hoteliering is not the most happening profession in the world today. You will actually be surprised to know how many people keep this as a second option, honestly hoteliering was my second option too it was much later when I came face to face with my work that I realized it is not that bad after all. If you see figures the industry is actually in need of more than twenty thousand educated professionals but alas!People with brains either become engineers or doctors or join other professions with other noble roots. There is a shortage of skilled personnel in this industry and people knock on the doors of this profession when they have realized that they do not stand a chance elsewhere. People like you that is if hotels was your first option are really hard to come by so you know bringing in an innovation which few seem to understand feels like a waste of time so the process of workplace change though slow seems even more redundant because of the lack of skilled people for its execution.If you wanted to create the ideal workplace environment, what would you envision it to be if you were an employee? Well if I were to envision my work place I would see myself sitting on a chair that floats above the ground and be able to move in an out through walls unnoticed eat sleep work and enjoy when I want. Jokes apart, I am just trying to say that there can never be one vision. The vision of workplace for every person changes with the change in his seniority and his mindset.When I was at the Front office manager I wanted a bigger desk today when I am a General Manager I want a bigger and much more technologically improved office What one envisions to see will always be steps away from reality, so if you wish to sum up what each and every one of us in this industry wants it would just be ‘paradise’. [Varun Sahgal (H-18095)] Page 29 [Impact of Workplace Design] What do you feel have been the most repetitive c omplains regarding workplace issues in the industry? Well when you talk of complains in this industry they are more like tantrums of kid.It is like when the kid wants something he wants it without even realizing whether or not the company would actually be able to provide him with the same. I get complains like ‘the staff washroom is to small’ or ‘ we need better lockers’ or ‘the work hours are killing’ or ‘sir, I did not get my designated of’ and last but not the least ‘ my supervisor and colleagues do not respect me’. This world is a battlefield of conflicts, people strive to achieve better and better. To people there will always be a scope for change so workplace design or change is like polishing a diamond with each intricate cut it shines better and its value doubles.Maybe many of the complains do not have a solution but many also do but the irony is if you solve one they come up with upgraded versions of previous complains so you have got to keep improving yourself so that you can face the challenges of the future. Office innovation or workplace change is actually the development of technological social and personnel aspects, what are your comments on this statement? Definitely, very truly spoken because work and its outcomes depend mainly on personal social and technological aspects, enhancing all of the above would definitely enhance productivity. . 2 Structured Questionnaire Analysis A structured questionnaire was provided to thirty staff members selected randomly from the food and beverage department of Taj Palace Hotel, Delhi. The questionnaire involved ranking workplace as an important attribute affecting job satisfaction and on-job performance on a scale of one to five, with one being the lowest and five being the highest. After the data was collected, it was analyzed for the importance placed to different attributes with regards to the employees’ job satisfaction and on-job p erformance.An average of the [Varun Sahgal (H-18095)] Page 30 [Impact of Workplace Design] data submitted by all participants of the study was calculated and a bar chart was generated as follows. Attributes of Job Satisfaction 5 4. 5 4 3. 5 3 2. 5 2 1. 5 1 0. 5 Attributes 2. 6 2. 6 3. 7 4. 4 4. 1 3. 9 3. 6 3. 6 3. 7 3. 7 4. 1 4. 2 4 4. 5 3. 8 4 4. 5 0 Figure 1 The analysis of this questionnaire presented to employees of different ages and working at different levels in the Food and Beverage Department of The Taj Palace Delhi yielded very interesting results.Looking at the bar chart from the average of all attributes of work and workplace design , it is naturally seen that Learning Opportunity, Promotion, Motivation and Workplace Architecture play a major role in employee satisfaction, which in turn is known to be directly proportional to the on the job behaviour of the employee. Many employees have also marked Wellness Programs and Job Security as important reasons for retaining a j ob. The analysis also included ideas collected from, The Restaurant Manager, supervisors, the stewards and also management trainees working in the department.The questionnaire by design was circulated to an equal number of male and female employee’s in the study. [Varun Sahgal (H-18095)] Page 31 [Impact of Workplace Design] Next, the researcher segregated the study findings by gender to see if any deviations occurred in the result. It was realized that different workplace attributes motivated male and female employees differently. Given below is a Bar chart of the attributes that the male employees considered essential for job satisfaction. 5 Job Satisfaction Attributes for Male 4. 7 Employees 4. 1 3. 4 3. 8 3. 7 3. 4 2. 8 2. 5 4. 1 4 4 4. 2 4. 2 4. 2 4. 1 4 4. 5 4 3. 5 3 2. 5 2 1. 5 Attributes(M) 1 0. 5 0 Figure 2 It was clearly noticed that for male employees working in the Food and Beverage department of The Taj Palace Hotel, Delhi that what motivates them the most is the physical attribute of workplace, which includes working desk and back area design. Workplace architecture is closely followed by job security, training and development, motivation while attr